Questions & Answers

Q: Is my purchases secure?

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A: Yes, all purchases are handled securely through the PayPal Portal which includes other credit cards that you use. No information will be shared to any 3rd parties.

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Q: Will I receive my digital product right after I purchase it?

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A: Yes, as soon as payment has processed you will receive the link to access your purchase.

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Q: What if I purchase a Hypnotherapy Session, when will I receive it?

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A: The order will be processed within 48 hours and you will either be contacted for the

appointment time or you will be prompted to schedule a time for your session.

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Q: If I buy a Hypnotherapy session, is there a refund?

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A: Unfortunately, due to the nature of this type of therapy there is no refund. You can email joy4balance@gmail.com Full refunds will need to go through an approval. You will have an answer by email within 24-48 hours of Joy4Balance receiving your email about a refund.

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Q: If I purchase a physical product, is there a refund?

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A: Yes, you have 30 days from the day that you purchased the product to send the product back and once the merchandised is received, you will be refunded at that time.

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Q: What if I forget about my scheduled appointment?

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A: There will be a missed appointment fee applied.

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